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Chapter 3 Operation

Using Cartridge Password Protection

GoVault™ for Windows User’s Guide 43

If you cannot access a password-protected cartridge because of a

forgotten or lost password, perform the Security Erase Cartridge function

as follows:

1 Close all applications running on the workstation or server system,

especially:

• Applications that might try to access the GoVault cartridge

• File managers, such as

My Computer or Explorer

2 Insert, or eject and reinsert the password-protected cartridge to

redisplay the

Enter Cartridge Password dialog (see figure 23 on

page 39).

3 Click the

Security Erase button to display the Security Erase Cartridge

dialog (see figure 27

Figure 27 Security Erase

Cartridge Dialog

Note: Depending on the size of the cartridge, the Security Erase

Cartridge function could take anywhere from 30 minutes

to 2 hours or more.

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Quantum GoVault Guida Utente Pagina 55