
Pathlight VX User’s Guide 37
Disabling the Support Notification
When disabled, the Pathlight VX Support Notification feature will not send an e-mail to ATAC about system
conditions that require repair and impending system failures. The support notification can be enabled or
disabled, but ATAC’s notification a
ddress (
[email protected]) cannot be deleted from the System Email Notifications screen.
1 From the menu bar, select Setup→ Notification.
The Setup - Notification screen appears.
2 Select the e-mail address to be modified.
3 Click Modify.
The Modify System Email Notification screen appears.
4 Under New Settings, select Disabled and click Apply.
The Progress Window appears, which contains information on the status of the support notification.
• If Success appears in the Progress Window: The support notification was successfully disabled.
• If Failure appears in the Progress Window: The support notification was NOT disabled. To view
the troubleshooting procedures, click View Recommended Actions. To view the error details, click
Error Log for information on why the support notification was not disabled. To disable the support
notification, repeat Step 2
through Step 4.
Related topics:
Enabling the Support Notification
on page 35
Disabling the Support Notification
on page 37
Creating a System Notification
on page 38
Modifying a System Notification
on page 40
Deleting a System Notification
on page 41
Note
Once the Progress Window appears, you cannot cancel or stop this
action. However, you can close the window by clicking the X in the upper-
right of the screen, but confirmation of success or failure is NOT shown.
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