Quantum Scalar i40 Guida Utente Scaricare il pdf (Pagina 215)

Chapter 7: Encryption Key Management

EKM Path Diagnostics

Quantum Scalar i40 and Scalar i80 User’s Guide 187

Failure Scenarios If any of the tests fail, try the following resolutions and run the test

again to make sure it passes:

• Ping Test Failure — Verify that the key server host is running and

accessible from the network to which the library is connected.

• Path Test Failure — Verify that the key server is actually running

and that the IP address configured on the library is correct.

Check to see if there is a network configuration issue, such as a

firewall, preventing communication with the server.

• Config Test Failure — A database inconsistency has been

detected. Contact Quantum Support.

Running Manual EKM

Path Diagnostics

1 Access the EKM Path Diagnostics screen in one of two ways:

•Select Setup > Encryption > System Configuration or Setup

> Encryption > Partition Configuration and click the link that

says “Click here to run EKM Path Diagnostics.”

• Enter library Diagnostics (from the Web client select To o ls >

Diagnostics) and then select EKM > EKM Path Diagnostics.

Note that entering Diagnostics will log off all other users of the

same or lower privileges and take your partitions offline. When

you exit Diagnostics, the partitions automatically come back

online. See

Performing Library Diagnostics on page 267 for

more information.

2 Click Apply.

3 The library performs the diagnostics and displays pass/fail results on

each of the tests in the Progress Window. This may take several

minutes. If a test fails, try the solutions listed under

Failure Scenarios

on page 187.

4 Do one of the following:

•If Completed appears in the Progress Window, the diagnostics

were performed (this does not mean that the diagnostics

passed, just that the diagnostics were performed). Click Close

to close the Progress Window.

•If Failure appears in the Progress Window, the diagnostics were

not able to be performed.

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Quantum Scalar i40 Guida Utente Pagina 215