Quantum Scalar i40 Guida Utente Pagina 103

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Chapter 4: Configuring the Library
Setting Customer Contact Information
Quantum Scalar i40 and Scalar i80 User’s Guide 77
Setting Customer Contact Information
Administrative users can enter contact information into the library for
the person who is the primary customer contact for the library. Keep this
information current to expedite the service process.
When a problem occurs with the library, the contact information is
mailed to [email protected] along with diagnostic ticket
information, assuming that the default e-mail notification has been
configured. For information on configuring the default e-mail
notification see
Creating E-mail Notifications on page 72.
You can set customer contact information from the Web client only.
Web Client
1 Select Setup > Notification > Contact Information.
2 Enter or modify any of the information in the following text boxes:
•First Name
•Last Name
•Company Name
Phone Number
E-mail Address
System Description
3 Click Apply.
4 Save the library configuration (see Saving the Library Configuration
on page 101).
Configuring the Service Port
There are two Ethernet ports on the SCB. The left port is for customer
use for remote access via the Web client, and the right port is for service
use only. The default service port IP address is 192.168.177.1.
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