
Chapter 9: Troubleshooting
Resetting Factory Defaults
Quantum Scalar i40 and Scalar i80 User’s Guide 261
Robotics Get/Put Test The Get/Put Test requires the robot to remove one tape cartridge from
the top I/E station slot, and then put the tape cartridge back into the
same slot. To run this test, you must insert a tape into the library’s top
(uppermost) I/E station slot.
You can only perform this test from the Web client, by entering
Diagnostics (see
Performing Library Diagnostics on page 259).
Web Client
1 Install a scratch tape in the top I/E station slot.
2 If manual cartridge assignment is enabled, assign the scratch tape
to the System partition.
3 Enter Diagnostics (Tools > Diagnostics, then click OK to take
partitions offline and log out all other users of the same or lower
privileges).
4 Select Robotics > Robotics Get/Put Test.
5 Click Apply.
6 The test runs. When complete, a “success” or “failure” message
appears.
Resetting Factory Defaults
Resetting factory defaults restores the library’s default configuration
(see
Default Configuration on page 42).
• Resetting factory defaults clears: most of the library’s
configurable items, such as partitions, user accounts, import/export
(I/E) station slots, cleaning slots, and so on. It also clears all
diagnostic tickets and log information, and deletes user-provided
tape drive firmware used for autoleveling.
• Resetting factory defaults does NOT clear: date and time,
network configuration, or license key settings, nor does it change
the library firmware version.
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